FREQUENTLY ASKED QUESTIONS

Does Hilltop sell/rent snow pants or jackets? 

Unfortunately no. Snow pant and jacket rentals are not available at Hilltop Ski Area.

Does Hilltop sell/rent gloves, hats or goggles?  

Hilltop Ski Area does not rent gloves, hats or goggles but we do sell them. 

What are the ticket office hours? 

The ticket office closes one hour prior to the hill closing. The ticket office is open 3:00 pm-7:00 pm Monday through Thursday, 9:00am-7:00 pm Friday and Saturday and 9:00 am-4:00 pm Sunday. 

Can we buy tickets online?

Yes! We are now selling tickets and season passes online.

Does Hilltop sell stomp pads?

We sell stomp pads.

Does Hilltop wax skis and snowboards?

Yes we offer hot and cold waxing service.

Does Hilltop control the cross country ski trails?

We do not control the cross country ski trails, but you can see the cross country trail conditions at AnchorageNordicSki.com

When does Hilltop open for the season?

It’s really hard to tell when we will be open for skiing and snowboarding. If there isn’t snow, but the temperatures stay under 26* we can start making snow and will be able to open sooner. Keep an eye on our website for announcements. You can also check out our webcam for snow conditions.

If the hill closes early in the day because of weather, but my pass is good until 8, can I get a refund? 

We do not do refunds, however you will receive a snow check which is good for the remaining hours on your ticket. Snow checks expire 1 year after being issued. 

I’ve lost my gift card, can you tell me how much is left on it? 

Yes, we can check to see how much is left on your gift card. If there is a remaining balance we can transfer it to a new gift card and invalidate the old one. 

Does my gift card expire? 

No, gift cards do not expire. However, vouchers and snow checks do. 

I forgot or think I lost my season pass, can I still ski? 

You are allowed 1 day pass if you forgot your season pass. To re-issue a season pass there is a $10 charge. If you cannot find your season pass after having been given a day pass, you will need to be issued a new one and pay the $10 charge.