snowboarder coming through the ski area showing excitement


Hilltop Ski Area COVID Customer Policies

Guests will notice some changes this winter at Hilltop.  This section will serve as a source of info on how the guest experience will be different and what will be expected of guests using Hilltop Ski Area.  Hilltop will be following all state and local guidelines.
All guests visiting Hilltop will be required to wear a mask over nose and mouth when in buildings except when eating and drinking. Please be respectful of all staff instructions. Masks are encouraged when in the base area but not required.
The lodge will be open this winter. Guests can expect reduced seating but the addition of an outside seating area.
When waiting in line in the lodge please practice social distancing. There will be outdoor window serving the ticket office and the restaurant.
There will be very limited storage of personal gear in the lodge this season.  Guests are encouraged to treat their car as their lodge this winter and store personal gear in vehicle.  Tailgating will be allowed but please be respectful of Hilltop and Far North Bicentennial park and clean up after yourself.
Guest are encouraged to utilize our online ticket purchase system.  The Mountain Card a reloadable card to allow direct to lift access.  Purchase once and load online all season.

Mountain Customer COVID Policies

All guests are encoraged to wear masks that cover nose and mouth while in the lift line.
Guest are encouraged to follow the “Arrive Together, Ride Together” model.  We will not be limiting the capacity on the lift.
Lift lines will be structured to provide 3 single lanes with 6 foot spacing between lanes.  Skis and snowboards will naturally space front to back.

Snowsports School Customer COVID Policies

The day lodge will have limited capacity, so group lesson students will check in for their lesson and meet their instructor outside at the snowsports school corral.
Students needing rentals will come check in at the snowsports school desk. Please show up 30 minutes to an hour before the lesson start time to fit your rentals.
Private lesson and Tiny-Turn lesson students will all come check in at the snowsports school desk.
Students will be with the same instructors as much as possible. Groups lessons will contain approximately 6 students.
Parents needing to book a lesson will be able to do so at the snowsports school desk. 
Students must have a mask on that covers their nose and mouth when inside the building.
To maintain social distancing and minimize contact, students should be independent with gear and layers.
Snowsports school students will load three per chair while riding the chairlift.
When students need to warm up there will be a roped off area with a table in the daylodge near the snowsports school.
On low temperature days warm up breaks will be staggered so that students are not all inside together.
Food will not be provided by Snowsports School.
We will not be offering our full day In-service Camps, Spring Break Camps, or Winter Break Camps. Instead we will offer two sessions (2 hour) a day of group lessons.
All kids group lessons will end in the snowsports school corral and students will be checked out by a parent before leaving the area, unless a permission to stay late form is signed by the parent/guardian.

Rentals Customer COVID Policies

Rentals customers will be served in the lodge one at a time.
All rental gear will be sanitized after use.

Ticket Office Covid Policies

Guests will be encouraged to use cashless purchasing options.  These will include our ticket pick up box located outside the main lodge for day ticket pickups.  Also will include the Mountain Card purchase option which is reloadable for direct lift access.
The outside window will be encouraged to use for ticket sales.
Retail sales will still be conducted inside the lodge.  Masks must be worn while trying on equipment.